Thank you for visiting our website. At Waterians, protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website or utilize our services. By using our website, you agree to the terms of this Privacy Policy and consent to the collection and processing of your personal information as described below.

1. Information We Collect

1.1 Personal Information

When you book a scuba diving, watersports, or cruise experience through our platform, we may collect personal information from you, such as your name, email address, phone number, and payment details. We solely use this information to process your bookings, communicate with you regarding your reservations, and provide you with customer support.

1.2 Usage Data

We may automatically collect certain information about your usage of our website, including your IP address, browser type, operating system, referral source, pages visited, time and date of visit, and other website statistics. This data helps us improve your experience on our website, analyze trends, and administer the website effectively.

2. How We Use Your Information

We may use the information we collect for the following purposes:

2.1 Booking and Reservation Management

We utilize your personal information to process your bookings, reservations, and payments. This includes communicating with you about your reservations, sending booking confirmations, and providing you with important updates or changes related to your bookings.

2.2 Customer Support

We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding our services or your bookings.

2.3 Improving User Experience

By analyzing usage data, we gain insights into how our website is being used and can make improvements to enhance your browsing experience. This may involve personalizing content, recommending relevant services, and optimizing the layout and functionality of our website.

2.4 Marketing and Promotional Communication

With your explicit consent, we may use your contact information to send you promotional offers, newsletters, and updates about new services, discounts, or special deals that may be of interest to you. You may opt-out of receiving such communications at any time.

3. How We Protect Your Information

We have implemented appropriate measures to protect the security and confidentiality of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Disclosure of Your Information

We may disclose your personal information to trusted third parties that assist us in providing our services. These may include payment processors, service providers, and business partners who help us process bookings, facilitate payments, or deliver specific services requested by you. We require these third parties to handle your personal information securely and in accordance with applicable data protection laws.

In certain situations, we may be required to disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. Additionally, we may disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

5. Cookies and Tracking Technologies

Like many other websites, we may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our website. These technologies enable us to remember your preferences, recognize returning visitors, and customize content. You have the option to disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Children's Privacy

Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps

to delete that information from our records.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these websites or services. We encourage you to read the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we handle your personal information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way we collect and process your personal information, please feel free to contact Waterians at info@waterians.com.

By continuing to use our website or booking services, you affirm that you have read, understood, and agree to the terms laid out in this Privacy Policy.